Job position 1 Vacancy: Branch Manager I for Wolkite

Job Description

We are seeking a highly organized and experienced individual to fill the position of Branch Manager I for our branch in Wolkite. As the Branch Manager, you will be responsible for planning, organizing, leading, and controlling the banking activities of the branch. Your duties will include ensuring compliance with operating procedures, rules, and regulations, coordinating sales and business development efforts, and overseeing customer service initiatives.

Job Requirements

Bachelor’s Degree in Banking & Finance, Accounting, Management, Economics, Business Administration, or related fields of study.
Minimum of seven (7) years of professional experience in a bank, with at least one (1) year as a Customer Services Manager or equivalent role.
Excellent team-building and analytical skills.
Ability to work under pressure.
Knowledge of modern management techniques.
Strong organizational skills.
Results-driven and customer-focused.
Leadership and human resources management skills.

How to Apply

Interested and qualified applicants should apply via the following link: Branch

Application Form

Only shortlisted candidates will be contacted.

For more information, please contact us at +251-11-5-260-795.

Job Position 2 Vacancy: Senior Customer Service Officer for Wolkite

Job Description

We are looking for a competent Senior Customer Service Officer to join our team at the Wolkite branch. In this role, you will provide front office customer service support, handle account management transactions, respond to customer inquiries, and manage cash and non-cash transactions. Your primary responsibility will be ensuring excellent customer service delivery at the branch.

Job Requirements

Bachelor’s Degree in Banking & Insurance, Accounting, Management, Economics, Business Administration, or related fields of study.
5 (Five) years of relevant experience in a bank.
Understanding of general financial products and services.
Knowledge of the bank’s accounting and procedures.
Ability to handle client inquiries, advise, and resolve issues.
Proficiency in Microsoft Excel and Microsoft Office.
Good command of the core banking system.

How to Apply

Interested and qualified applicants should apply via the following link:

Application Form

Only shortlisted candidates will be contacted.

For more information, please contact us at +251-11-5-260-795.

Job position 3 Vacancy: Customer Service Officer II for Wolkite

Job Description

The Customer Service Officer II will be responsible for providing front office customer service support at the branch. They will handle account maintenance, payment and collection transactions, respond to customer inquiries, and manage cash and non-cash transactions. The officer will also address all customer requests at the branch.

Job Requirements

Bachelor’s Degree in Banking and Insurance, Accounting, Management, Economics, Business Administration, or related fields of study.
Minimum of two (2) years of relevant experience in a bank.
Understanding of general financial products and services.
Good knowledge of the bank’s accounting and procedures.
Ability to respond to basic client inquiries and instructions, and advise and resolve most issues and requests.
Excellent command of Microsoft Excel and Microsoft Office, and good command of the core banking system.

How to Apply

Interested and qualified applicants should apply via the following link: Customer

Application Form

Only shortlisted candidates will be contacted.

For more information, please contact us at +251-11-5-260-795.

Job position 4 Vacancy: Customer Service Officer I for Wolkite

Job Description

The Customer Service Officer I will be responsible for providing front office customer service support at the branch. They will handle account maintenance, payment and collection transactions, respond to customer inquiries, and manage cash and non-cash transactions. The officer will also address all customer requests at the branch.

Job Requirements

Bachelor’s Degree in Banking and Insurance, Accounting, Management, Economics, Business Administration, or related fields of study.
Minimum of one (1) year of relevant experience in a bank.
Understanding of general financial products and services.
Good knowledge of the bank’s accounting and procedures.
Ability to respond to basic client inquiries and instructions, and advise and resolve most issues and requests.
Excellent command of Microsoft Excel and Microsoft Office, and good command of the core banking system.

How to Apply

Interested and qualified applicants should apply via the following link: Customer

Application Form

Only shortlisted candidates will be contacted.

For more information, please contact us at +251-11-5-260-795.