May 22, 2024

Position: Customer Service Executive – I (Fresh Graduates)

Qualifications: BA in Accounting, Accounting & Finance, Management, Economics, Marketing Banking & Finance, and related business fields.


  • No prior experience required.
  • Graduates of the year 2023 G.C with a minimum CGPA of 2.5 and above.

Purpose of the Job:
To enhance customer satisfaction by handling front-line customer service activities efficiently; increase the Branch’s resource mobilization through cross-selling the Bank’s products and services.

Essential Functions:

  • Engage and perform customer recruitment and account opening activities.
  • Initiate cash transfers from/to cash.
  • Receive and deliver physical cash.
  • Collect/pay cash and debit/credit respective accounts.
  • Check and balance physical cash with the Cashier.
  • Retrieve customer signatures, pictures, and verify customers.
  • Perform other required duties.

Place of Work:
Multiple locations across Ethiopia (Debresina, Enewari, Alem Ketema, Sheno, …)


  • Female applicants are highly encouraged.
  • Applicants without attached Tempo/grade reports will be automatically disqualified.
  • Applicants must pass and submit their university exit exam result when requested.
  • Deadline: November 13, 2023.

How to Apply:
Interested applicants fulfilling the above requirements are invited to apply within five (5) consecutive days from November 9, 2023, to November 13, 2023, only via the Amhara Bank Online Job Portal.

For inquiries, contact us on 690.

Only short-listed candidates will be communicated.

Hard copy or physical applications will not be accepted.

The Bank reserves the right to cancel the advertised post.