USA Embassy Addis Ababa new job vacancy
**Job Title**: General Manager
**Job Description:**
The General Manager will be responsible for all aspects of the Association’s operations and will report to the Board of Directors. The GM will oversee AMCOM services, facilities, and financial records including Commissary, Langano, Recreational Facilities, residential internet, Vehicle Services, and Food Services programs. The goal is to maintain a welcoming, American-style customer service-oriented environment.
**Main Duties:**
– Develop and administer programs that implement the policies, operational procedures, and directives of the Board of Directors.
– Provide monthly status reports including income/loss statements, balance sheets, and operational conditions and trends to the Board of Directors.
– Ensure the association has up-to-date insurance policies and bonding requirements are met.
– Make recommendations to the Board on budgeting, purchases, and profitability.
– Ensure that the association provides the best goods and services to its members at reasonable cost and in the most expeditious manner.
– Oversee daily operations of the facilities and assume operational responsibility for procurement, customs clearance, personnel, accounting and cash control, inventory and property management, and maintenance of the facilities.
– Provide clear and concise reports of each segment of the Association’s operation’s financial condition and reasons for any trend change.
– Analyze accounts to ensure appropriate accounting methods are being applied in cooperation with The Department of State’s Office of Commissary and Recreation Affairs (OCR) and the annual auditor.
– Oversee work of finance staff, review monthly financial reports, and ensure the board has full and accurate reports of income and expenditure.
– Control office expenditures to ensure the commissary operates in a fiscally sound manner.
– Utilize ultimate authority over employee disputes and implementation of policies concerning employer-employee relations.
– Supervise and delegate authority to various employees and make changes necessary for the successful and efficient operation of the Association.
– Train employees in effective customer service and management techniques.
– Manage human resource activities including new hire orientations, annual performance evaluations, and staff development and training programs.
– Ensure compliance with State Department regulations and sound management practices outlined by OCR.
– Perform spot checks of inventory and identify any deficiencies in day-to-day running.
– Create an American-style atmosphere focused on teamwork and build a positive work environment for all employees.
– Work Embassy events in conjunction with Community Liaison Office.
– Solicit new membership via CLO Social Sponsor Program.
– Plan, organize, advertise and implement special events as required.
– Performing other related duties as may be assigned.
**Job Requirements:**
– Proven knowledge of administration and management.
– 2-4 years professional experience in a management position. Hospitality experience is preferred.
– University degree (Bachelors equivalent) in accounting, management, hospitality, or related field is preferred.
– Knowledge and familiarity with U.S. lifestyle and customer service standards.
– Excellent computer skills in Word and Excel. Working knowledge of QuickBooks POS and Accounting software preferred.
– Must possess excellent customer service, communication, and interpersonal skills to interact effectively and respectfully with local staff, board members, and association members.
– Excellent English-speaking ability.
– Possession of or ability to obtain Ethiopian work and/or residency permits.
– Offer contingent on passing a security background check.
**How To Apply:**
Please submit your applications on chairman@amcomaddis.org. Scan all relevant credentials that verify educational qualifications, work experience licenses, certifications, etc., which are stated on the application form/CV. CV shall not be more than 3 pages.
**Application Deadline:** June 30, 2023.
Check embass website online
https://et.usembassy.gov/
