Job Opportunity: Workshop Manager – Automotive Industry

Category: Automotive, Engineering, Maintenance | Location: Hawassa, Sidama

Career Level: Managerial Level (Manager, Supervisor, Director) | Employment Type: Full-time

Salary: Based on the Company Scale | View Jobs by this company

Job Description:

KAKI PLC, an official dealer and assembler of ISUZU in Ethiopia, is actively involved in various business lines such as import, export, metal fabrication, after-sales services, and cargo freight transport operations. The company is seeking a qualified professional to join them as a Workshop Manager.

General Duties and Responsibilities:

Plan, lead, organize, and supervise the day-to-day activities of the Workshop Section.
Control the quality of repairs and maintenance to ensure customer satisfaction.
Implement safety and health standards while maintaining company policies and procedures.

Specific Duties and Responsibilities:

Plan, organize, and manage service workshop repair and maintenance activities aligned with the business plan of the After-sales Business Unit.
Ensure that workshop repair and maintenance activities adhere to operational policies, procedures, and Isuzu standards.
Ensure availability of all necessary resources such as parts, materials, and labor for scheduled repair and maintenance works.
Organize the workshop service facility according to Isuzu standards, aiming for cost efficiency.
Focus on ensuring continuous customer satisfaction with the services provided.
Supervise all workshop activities, particularly technical issues affecting service quality and customer satisfaction.
Forecast and order spare parts for repair, maintenance activities, or stock replenishment.
Monitor progress of each repair and maintenance job, providing necessary direction to expedite any delays.
Assess and evaluate performance of the service workshop, taking measures to improve facility efficiency and effectiveness.
Set performance targets for the repair/maintenance workshop and body shop, ensuring their implementation.
Monitor and record the time taken to complete each job order in the repair system.
Implement 5S and other health, safety, and environmental standards within the service workshop.
Maintain upkeep and proper maintenance of the service workshop facility.
Manage the workshop facility to create a conducive and business-like work environment for employees and customers.
Conduct periodic employee performance appraisals, taking appropriate action based on evaluations.
Prepare workshop performance reports for submission to the Aftersales Business Unit Director.

Job Requirements:

Required Number: 1 (One)
Qualification: Diploma or BSc in Automotive or Mechanical Engineering
Work Experience: 10 years for Diploma holders, and 8 years for BSc graduates, in a relevant role

Skills and Abilities:

Knowledge of vehicle parts, services, and customer orientation
Proficiency in computer skills and excellent written and oral communication
Problem analysis and solving abilities
Good skills in computer applications

How to Apply:

Interested applicants who meet the job requirements can submit their application letter, CVs, and testimonials via email to adminhr@kakiplc.com or in person at Hawassa. Please contact +251926023600 within 10 consecutive days.