Amhara Bank S.C. is a private commercial bank that aims to transform the way banking services are delivered through state-of-the-art technology and knowledge-based leadership, offering unique presence and value propositions. The bank concentrates on inclusive service delivery, innovation, and community and customer focus.
The bank is inviting qualified and competent individuals to apply for permanent positions as detailed below:
Position 1: IFB Officer
Qualifications:
- BA in Business Management/ Accounting/ Economics/ Business Administration/ Finance and Economics/Marketing Management or any other related fields.
Experience:
- At least 3 years of relevant experience in the banking industry, with at least 1 year at an officer position (preferably in IFB).
Essential Functionality:
- Support, follow-up, and facilitate IFB business activities at branches/regions to enhance resource mobilization efforts.
- Monitor the efficiency and effectiveness of IFB window operation across branches and take remedial action for any gaps observed.
- Identify issues related to service delivery patterns for overall IFB window operations across the bank and take remedial actions for improvement.
- Monitor cash balance and overall liquidity of the Interest-Free Wing at branches.
- Handle other related activities as necessary.
- Mentor and enable subordinate staff towards effective performance.
Place of Work:
Northern Regional Office (Based at Bahir Dar), Head Office, Gondar District, Dessie District, Bahir Dar District, Adama District, Addis Ababa Districts, Addis Ababa Regional Office.
Position 2: Procurement Officer
Qualifications:
- BA in Purchasing, Logistics and Supply Chain Management, Business Administration, or any other related fields.
Experience:
- At least 3 years of relevant experience, preferably in the banking industry, with at least 1 year as a procurement officer.
Essential Functionality:
- Participate in and assist with procurement planning and budgeting.
- Assist work units in creating clear and understandable purchase requests and procurement documentation.
- Review and compile purchase requests with substantiated documents.
- Review specifications and prepare bid documents, inviting suppliers.
- Compile summaries of supplier bid proposals.
- Prepare and process contracts and purchase orders in accordance with specifications.
- Carry out direct purchases when approved.
- Follow up with suppliers for timely delivery of goods and services.
- Communicate claims to suppliers and follow up for settlement of defective items and shortages.
Place of Work:
Head Office
Position 3: Credit Administration Officer
Qualifications:
- BA in Business Management/ Accounting/ Economics/ Business Administration/ Finance and Economics/Marketing Management or any other related fields.
Experience:
- At least 3 years of relevant experience in the banking industry, with at least 1 year as an officer position in the credit area.
Essential Functionality:
- Control the movement of borrowers’ files in the file exchange process to avoid missing files.
- Maintain sequential filing of file contents, pruning the file for ease of usage, and to avoid missing documents from the file.
- Input credit information into the Credit Reference Bureau database.
- Handle other duties as assigned by the supervisor.
- Provide concerned organs with timely, accurate, and complete information.
- Abide by the bank’s organizational culture and code of conduct.
- Embody the bank’s good culture and corporate image to the public.
Place of Work:
Bahir Dar District, Addis Ababa Districts
Position 4: Senior IFB Officer
Qualifications:
- BA in Business Management/ Accounting/ Economics/ Business Administration/ Finance and Economics/Marketing Management or any other related fields.
Experience:
- At least 5 years of relevant experience in the banking industry, with at least 2 years as an officer position (preferably in IFB).
Essential Functionality:
- Support, follow up, and facilitate IFB business activities at branches/regions to enhance resource mobilization efforts.
- Monitor the efficiency and effectiveness of IFB window operation across branches and take remedial action for any gaps observed.
- Identify issues related to customer service delivery patterns for overall IFB window operations across the bank and take remedial actions for improvement.
- Take up the roles of the Division Manager in their absence.
- Actively participate in developing, reviewing, and implementing policies & procedures, plans/budgets of the division.
- Mentor and enable subordinate staff towards effective performance.
Place of Work:
Head Office, Northern Regional Office (Based at Bahir Dar)
Position 5: Senior Business Project Officer
Qualifications:
- BA in project management, business administration or related fields.
Experience:
- At least 5 years of relevant experience, preferably in the banking industry.
Essential Functionality:
- Coordinate project quality assurance activities.
- Coordinate and ensure all project planning activities are handled appropriately, with required documents developed and delivered.
- Follow-up and manage project execution, testing, and closing activities.
- Follow-up and measure the
Place of Work: Head Office, Northern Regional Office (Based at Bahir Dar)
Position 5: Senior Business Project Officer
Qualification: BA in project management, business administration or related fields.
Experience: 5/Five years of relevant experience preferably in the banking industry.
Essential Functionality:
- Coordinate project quality assurance activities;
- Coordinate and ensure all project planning activities handled properly and required documents developed and delivered;
- follow-up and mange project execution, testing and closing activities handled properly.
- follow-up and measure the performance of project officers.
- Work with procurement to follow-up the procurement process and to communicate any procurement challenge;
- Compile project status reports form project ad hoc teams and report to business/technical project managers.
Place of Work: Head Office
Position 6: Senior Technical Project Officer
Qualification: BSc in Computer Science, Information Science, Computer & Software Engineering or Information Technology.
Experience: 5/Five years of relevant Experience preferably in the banking industry.
Essential Functionality:
- Establish a project ad hoc team for each project;
- Establish a project working environment for project ad hock teams;
- Mange projects meeting and communications;
- Managing meeting and communications including taking a minute;
- Mange project documents at a central repository;
- Develop project management processes, dashboards, templates, and metrics.
- Implement new project management tools and/or systems that increase the project office’s effectiveness.
Place of Work: Head Office
Position 7: Senior Project Business Analyst
Qualifications: BA in Accounting & Finance, Banking & Finance, Management, Business Management, Economics, Marketing Management, and related fields.
Experience 5/Five years of relevant experience in the banking operation
Essential Functionality:
- Working with stakeholders to identify business needs and solutions;
- Working to establish business analysis ad hoc teams for a specific business need;
- Working with business analysis ad hoc teams to analyze business needs;
- Prepare business case documents by including dedicated analysis such as SWOT, cost efficiency, risk assessment, cost efficiency, and other analysis;
- Define the project objective, scope, and deliverables;
- Define requirements and prepare bid documents (RFP) and project charter;
- Asses different approaches for the required solutions and submit a proposal;
- Identify all required changes with all stakeholders for the required solutions;
Place of Work: Head Office
Position 8: Senior Customer Experience Officer
Qualifications: BA in Accounting & Finance, Banking & Finance, Management, Business Management, Economics, Marketing Management, and related fields.
Experience: 5/Five years of relevant experience in the banking operation.
Essential Functionality:
- Actively part in the development and implementation of a service quality improvement strategy for branches;
- Develop a continuous stream of data to analyze, measure, and evaluate customer behaviors and sentiments;
- Undertake a holistic, dynamic assessment of who the bank’s customers are and what motivates their behavior, and follow -up their treatments as more than just buyers;
- Identify customer needs and take proactive steps to maintain positive experiences;
- Analyze customer feedback on product ranges and new releases, as well as prepare reports;
Place of Work: Head Office
Position 9: Security Coordinator
Qualifications BA degree in police or military science OR Diploma (Level-III OR 10+3 in police or military science) OR
– LLB and diploma (at least Level-III OR 10+3 in police or military science)
Experience: Five/Seven 5/7 years of service in Security Coordinator or relevant positions (Military Experience is Mandatory)
N.B Military experience should be chief inspector and above.
Essential Functionality:
- Planning, organizing, directing the security and sanitary systems of the Bank;
- Preparing security and sanitation related policies and procedures as deemed necessary;
- Ensuring the security and sanitation of the Bank’s premises and holdings
Place of Work: Adama District
Position 10: Manager, Customer Relationship (IFB)
Qualifications: BA Business Management/ Accounting/ Economics/ Business Administration/ Finance and Economics/Marketing Management or any other related fields,
Experience: 7 years of relevant Banking experience, of which two (2) years in senior position
Essential Functionality:
- Build and maintain profitable customer relationship through fostering credit marketing, ensuring loan quality; properly attending to customer complaints at district level;
- Keep customers updated on the latest products and services in order to increase revenue from various business found within the district reach;
- Attract potential borrowers with the aim of establishing long-lasting customer relationship, increasing and diversifying customer base;
- Build trusting relationship with customers by maintaining a positive image and cross selling of the bank’s credit services;
- Attract and properly treat of customers with guarantee requests;
- Take up the roles of the Manager in his/her absence;
- Actively participate in developing, reviewing and implementing policies & procedures, plan /budget of the division;
- Mentor and enable staffs below his /grades towards achieving their effective performance;
- Demonstrate the Bank’s code of conduct; embody the bank’s good culture and corporate image to the public;
- Engage in teamwork, collaboration, and transparency work practices;
Place of Work: Dessie District, Bahir Dar District, Gondar District, Adama District, Addis Ababa Districts
Position 11: Manager, Card Production & Distribution
Qualifications: BSC in Economics, Strategic Management, Finance, Business Administration, Management, Accounting, Computer Science, Computer/Electrical/Software Engineering, Information System, Information Science, MIS or any other related fields.
Experience: Seven/Nine 7/9 years of relevant Banking experience of which Two/2 years as senior officer position.
Essential Functionality:
- Manage new card product development and card issuance system along with other concerned organs and the vendor of card issuance system;
- Ensure availability of sufficient card ready for issuance and proactively issue procurement order if it gets minimum balance;
- Ensure regular card issuance system maintenance, configuration, backup, performance monitoring and upgrading activities;
- Coordinate and monitor check and balance of the physical card and PIN delivery to respective Branches;
- Oversee the works of loading data onto the chip, personalizing of details on the card, printing the PIN (Card and PIN to be handled by separate Officers);
- Develop, review and implement policies & procedures, plan /budget of the division;
- Embody the bank’s good culture, corporate image to the public;
- Demonstrate the Bank’s code of conduct, ascertain that subordinates abide by same and manage disciplinary concerns;
Place of Work: Head Office
Position 12: Branch Manager Grade – I
Qualifications: BA in Banking & Finance, Accounting, Business Administration, Economics, Management and any other related fields.
Experience: 7 years of relevant experience in the Banking Industry of which 1 year as Assistant Branch Manager/CSM or Relationship Manager.
Essential Functionality:
- Lead in the development and revision of the branch office’s functional strategy aligned with the business level strategy of the Bank;
- Plan and lead the resource mobilization activity of the Branch by organizing and coordinating the branch work force in an effective manner.
- Support regular checks on service delivery at the branch through methods such as customer survey at the branch to determine customers ‘perception & experience of the Bank’s service;
- Ensure an attractive banking service is delivered and maintained;
- Plan and lead the resource Mobilization activity of the Branch by organizing and coordinating the branch work force in an effective manner,
- Aggressively engages in marketing and promotional activities,
Place of Work: Addis Ababa Branches
Deadline: May 22, 2023
How to Apply:
Interested applicants fulfilling the above requirements are invited to apply within five (5) consecutive days from May 18, 2023, to May 22, 2023, online via below Amhara Bank Link Web Portal:
For any inquiry contact us on 690
- Only short listed candidates will be communicated
- Hard copy or physical applications will not be accepted
- The Bank has the right to cancel the post advertised
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