Ahadu Bank S.C is currently seeking qualified individuals for the following position:
Position 1: Senior Customer Service Officer for Assosa and Bonga
Job Description
The Senior Customer Service Officer position at Ahadu Bank S.C offers an exciting opportunity for individuals with 5 years of relevant experience in the banking sector. As a Senior Customer Service Officer, you will be responsible for providing exceptional front office customer service support at the branch. Your duties will include handling account management transactions, responding to customer inquiries, and managing cash and non-cash transactions. To excel in this role, a Bachelor’s Degree in Banking & Insurance, Accounting, Management, Economics, Business Administration, or related fields is required.
Job Requirements
- Education: Bachelor’s Degree in Banking & Insurance, Accounting, Management, Economics, Business Administration, or related fields.
- Experience: 5 years of relevant experience in a bank.
- Competencies Required: Good knowledge of general financial products and services, understanding of the bank’s accounting and procedures, ability to respond to client inquiries and provide suitable advice, excellent command of Microsoft Excel and Office, proficiency in the core banking system.
How to Apply
Interested and qualified applicants should apply through the following link:
Please note that only shortlisted candidates will be contacted. For more information, please call us at +251-11-5-260-795.
Deadline: July 19, 2023
Position 2: Customer Services Officer -II for Assosa and Bonga
Job Description
Ahadu Bank S.C. is seeking a Customer Service Officer II with 2 years of relevant experience in the banking sector to join their team. In this role, you will be responsible for providing front office customer service support at the branch, handling account maintenance, payment and collection transactions, and responding to customer inquiries. Efficient management of cash and non-cash transactions is also expected. A Bachelor’s Degree in Banking and Insurance, Accounting, Management, Economics, Business Administration, or related fields is required.
Job Requirements
- Education: Bachelor’s Degree in Banking and Insurance, Accounting, Management, Economics, Business Administration, or related fields.
- Experience: 2 years of relevant experience in a bank.
- Competencies Required: Understanding of general financial products and services, knowledge of the bank’s accounting and procedures, ability to handle client inquiries and provide appropriate resolutions, proficiency in Microsoft Excel, Microsoft Office, and the core banking system.
How to Apply
Interested and qualified applicants should apply through the following link:
Please note that only shortlisted candidates will be contacted. For more information, please call us at +251-11-5-260-795.
Deadline: July 19, 2023
Position 3: Customer Services Officer -I for Assosa and Bonga
Job Description
Ahadu Bank S.C is looking for a talented individual with at least 1 year of experience in the banking sector to fill the position of Customer Service Officer I in Assosa and Bonga. As a Customer Service Officer I, you will be responsible for providing front office customer service support, handling account maintenance, payment and collection transactions, and effectively responding to customer inquiries. A Bachelor’s Degree in Banking and Insurance, Accounting, Management, Economics, Business Administration, or related fields is required.
Job Requirements
- Education: Bachelor’s Degree in Banking and Insurance, Accounting, Management, Economics, Business Administration, or related fields.
- Experience: 1 year of relevant experience in a bank.
- Competencies Required: Familiarity with general financial products and services, understanding of the bank’s accounting and procedures, ability to handle client inquiries and provide suitable guidance, excellent command of Microsoft Excel, Microsoft Office, and the core banking system.
How to Apply
Interested and qualified applicants should apply through the following link:
Please note that only shortlisted candidates will be contacted. For more information, please call us at +251-11-5-260-795.
Deadline: July 19, 2023
Position 4: Branch Manager I for Assosa and Bonga
Job Description
As a Branch Manager I at Ahadu Bank S.C, you will be responsible for planning, organizing, leading, and controlling the banking activities of a branch office. Your role will involve ensuring compliance with operating procedures, rules, code of practices, regulatory directives, and country laws. Additionally, you will coordinate sales and business development efforts within the branch, lead customer service initiatives, and promote operational excellence. You will also prepare and submit annual budgets, work plans, activity reports, and progress reports. Participating in community activities and maintaining connections with the business community to promote the bank’s services will also be part of your responsibilities.
Job Requirements
- Education: Bachelor’s Degree in Banking & Finance, Accounting, Management, Economics, Business Administration, or other related fields of study.
- Experience: Minimum of seven (7) years of professional experience in the banking sector, with at least one (1) year as a Customer Services Manager or equivalent role.
- Key Competencies and Skills Required:
- Excellent teambuilding and analytical skills
- Ability to work under pressure
- Knowledge of modern management techniques
- Excellent organizational skills
- Ability to distribute sales targets and manage achievement
- Knowledge of commercial business law, sector rules, and regulations
- Results-driven and customer-focused
- Leadership and human resources management skills
How to Apply
Interested and qualified applicants should apply through the following link:
Please note that only shortlisted candidates will be contacted. For more information, please call us at +251-11-5-260-795.
Deadline: July 19, 2023
