Position 1: Customer Services Officer II – Adama
Job Description
- Is responsible to make/Check front office customer service support at the branch.
- will handle/Check account maintenance, payment and collection transactions and respond to customer enquiries,
- handles cash and non-cash transactions and all customer requests at the branch.
Job Requirements
Education Requirements
Bachelor Degree in Banking and Insurance, Accounting, Management, Economics, Business Administration or related fields of studies.
Experience Requirement
2 (Two) years of relevant experience in a Bank.
Competencies Required
- Understands the basic mechanisms of general financial products and services.
- Good knowledge of Bank’s accounting and procedures.
- Ability to respond to basic client enquiries and instructions and the capability of advising and resolving most issues and requests.
- Excellent command of Microsoft Excel. Excellent command of Microsoft Office and good command of the core banking system
How to Apply
How to apply:
Interested and qualified applicants shall apply on the above link.
if you need more information, please call us on
+251 11 5260 795
Position 2 : Senior Customer Services Officer – Adama
Job Description
Provides front office customer service support at the Branch
Handles account management transactions
Respond to customer enquiries
Handles cash and non-cash transactions and all customer requests at the branch.
Job Requirements
Educations
Bachelor Degree in Banking & Insurance, Accounting, Management, Economics, Business Administration or related fields of studies.
Experience Requirement
4 (Four) years of relevant experience in a Bank
Competencies Required
Understands the basic mechanisms of general financial products and services.
Good knowledge of Bank’s accounting and procedures.
Ability to respond to basic client enquiries and instructions and the capability of advising and resolving most issues and requests.
Excellent command of Microsoft Excel. Excellent command of Microsoft Office and good command of the core banking system
How to Apply
How to apply:
Interested and qualified applicants shall apply on the above link.
if you need more information, please call us on
+251 11 5260 795
Position 3 :Branch Manager for Adama Branch
Job by Ahadu Bank S.C
Job Description
AHB/Vacancy-0009/22
The Branch Manager will plan, organize, lead, and control the banking activities of a branch office. S/he will ensure that operating procedures, rules, and code of practices of the Bank and regulators directives and country law are adhered to by all staff. S/he will also coordinate the sales/business development efforts of the branch.
The Branch manager will also lead the customer service initiatives and guides branch operational excellence. S/he will prepare and submit annual budget, work plan and activity and progress reports. The jobholder will also participate in various community activities and keep in close touch with the business community to promote services offered by the Bank.
Job Requirements
Required Qualification:
- Bachelor’s Degree in Banking & Finance, Accounting, Management, Economics, Business Administration or other related fields of studies.
Required Experience:
- Minimum of seven (7) years of professional experience at a Bank out of which One (1) as Customer Services Manager or equivalent role.
Candidates applying for managerial positions shall possess key competencies and skills including:
- Excellent teambuilding and analytical skill
- Ability to work under pressure
- Sufficient knowledge of modern management techniques;
- Excellent organizational skills;
- Ability to distribute sales targets and production goals to staffers and manage achievement;
- Knowledge of commercial business law, sector rules and regulations;
- Results driven and customer focused
- Leadership and human resources management skills
How to Apply
Interested applicants fulfilling the above requirements are invited to send their applications, CVs, and supporting credentials stating work area/city preference.
All applications shall be sent through the link https://forms.gle/Tf3PufSu6EvwMNdJ8
or using the apply button.