Location: Mizan Aman, SNNPR
Application Deadline: November 7, 2023
Ahadu Bank invites interested and qualified applicants for the following job positions.
Position 1: Customer Services Officer I
Qualification:
- Bachelor’s Degree in Banking and Insurance, Accounting, Management, Economics, Business Administration, or related fields of studies.
- 1 year of relevant experience in a Bank or 2 years at Micro Finance institutions.
Competencies Required:
- Understanding of general financial products and services.
- Good knowledge of the Bank’s accounting and procedures.
- Ability to respond to basic client inquiries and instructions.
- Excellent command of Microsoft Excel and Office.
Position 2: Customer Service Officer II
Qualification:
- Bachelor’s Degree in a business-related field (e.g., Accounting, Management, Economics, Business Administration).
- 2 years of relevant experience in a Bank.
Responsibilities:
- Responsible for front office customer service support at the branch.
- Handles account maintenance, payment and collection transactions, and responds to customer inquiries.
- Manages cash and non-cash transactions and fulfills customer requests.
Position 3: Senior Customer Services Officer
Qualification:
- Bachelor’s Degree in Banking and Insurance, Accounting, Management, Economics, Business Administration, or related fields of studies.
- 5 years of relevant experience in a Bank.
Responsibilities:
- Provides front office customer service support at the branch.
- Manages account transactions and responds to customer inquiries.
- Handles cash and non-cash transactions and fulfills customer requests.
Position 4: Branch Manager I
Qualification:
- Bachelor’s Degree in Banking & Finance, Accounting, Management, Economics, Business Administration, or related fields of studies.
- Minimum of seven (7) years of professional experience at a Bank, with one (1) year as a Customer Services Manager or equivalent.
Responsibilities:
- Plans, organizes, leads, and controls the banking activities of a branch office.
- Ensures adherence to operating procedures, rules, and code of practices, as well as regulatory directives and country law.
- Coordinates sales/business development efforts and leads customer service initiatives.
- Prepares and submits annual budgets and reports.
Candidates applying for managerial positions should possess key competencies and skills including:
- Excellent team-building and analytical skills.
- Ability to work under pressure.
- Knowledge of modern management techniques.
- Excellent organizational skills.
- Results-driven and customer-focused.
How to Apply:
Interested and qualified applicants shall apply on the Ahadu Bank’s application portal.
If you need more information, please call us at: +251 11 5260 795
Ahadu Bank S.C is an equal opportunity employer.
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