Position 1: Senior Customer Services Officer
Education: Bachelor Degree in Banking & Insurance, Accounting, Management, Economics, Business Administration or related fields of studies.
Experience Requirement: 5 (Five) years of relevant experience in a Bank
The Senior Customer Service Officer:
- Provides front office customer service support at the Branch
- Handles account management transactions
- Respond to customer enquiries
- Handles cash and non-cash transactions and all customer requests at the branch.
Place of work: For Addis Ababa
Position 2: Customer Service Manager
Qualification Requirement: A minimum Bachelor Degree in a business related field e.g. Accounting, Management, Economics, Business Administration
Experience Requirement: 6 (Six) years of relevant experience in a Bank of which 2 yeas as Senior Customer Services Officer or Equivalent position.
The Customer Service Manager will support the Branch Manager in coordinating all activities of Customer Service Officers (Maker/Checkers) and Senior Customer Service Officer (Cash/Accounts) within the Branch and ensure operational excellence to deliver excellent services for high customer satisfaction levels.
Place of work: For Addis Ababa
Deadline: Mar 6, 2023
How To Apply:
Interested and qualified applicants shall apply on the Below link:
Upload Credentials (Shall not be more than 10 MB and must be scanned as an all in one pdf format.
Apply Here
- If you need more information, please call us on: +251 11 5260 795
