May 22, 2024

Zemen Bank is currently recruiting candidates for the following job positions. We are a rapidly growing financial institution in Ethiopia, known for serving major blue-chip clients and providing customer-centric financial services. If you are an enthusiastic individual who values customer service excellence, integrity, diligence, and teamwork, we invite you to join our dynamic team.

At Zemen Bank, we believe that banking should be more than just a physical location; it’s about the experience we offer to our customers.

Position 1: Front Desk Attendant

Required Qualification and Experience:

  • Diploma in Hotel Management
  • A minimum of 1 year of relevant experience

Purpose of the Role:

The Front Desk Attendant is responsible for versatile and customer-oriented tasks, serving as a receptionist and waitress. In this role, you will provide excellent front desk reception services while also serving food and beverages to our guests. This position requires strong communication skills, attention to detail, and effective multitasking abilities.

Position 2: Officers, Reconciliation

Required Qualification and Experience:

  • Bachelor’s degree in Business Administration, Management, Public Administration, or related fields
  • A minimum of 3 years of relevant experience with at least 2 years at the Officer level II or equivalent

Purpose of the Role:

As an Officer in Reconciliation, you will be responsible for identifying discrepancies in accounts, correcting them within 48 hours, and escalating any exceptions.

Position 3: Officer Dispute Management

Education:

  • Bachelor’s Degree in Banking and Finance, Accounting, Management, Business Administration, or any other relevant field

Experience:

  • At least 3 years of relevant experience with 2 years at Officer level II/III or equivalent

Purpose of the Role:

The Officer in Dispute Management is responsible for handling and resolving disputes and conflicts. This role involves escalating dispute resolution with clients and third parties to senior management to maintain good relationships with the bank’s stakeholders.

Position 4: Banking Center (Branch) Manager – Grade C

Education:

  • BA Degree in Accounting, Finance, Management, Economics, Business Administration, or other relevant fields

Experience:

  • At least eight (8) years of progressive relevant experience, with a minimum of two (2) years as a Branch Manager

Purpose of the Role:

The Banking Center Manager is responsible for planning, directing, and coordinating the functions of the branch (banking center) they are assigned to.

Location: Addis Ababa

Application Deadline: November 13, 2023

How to Apply:

If you meet the above requirements and are interested in joining our team, please submit your application letter and updated CV along with your credentials in PDF format. Clearly state the position you are applying for through our website: www.ethiojobs.net.

Please ensure that all information provided in your application is accurate, complete, and true. Maintain a high level of professionalism, integrity, and ethical conduct throughout the application process. Understand and agree that the provided data may undergo further verification, and the company reserves the right to take action in case of providing false information.