June 24, 2024

Ethiopian Airlines Group is excited to introduce a new employment opportunity for a French Language Speaking Customer Service Associate. This role is pivotal in maintaining our commitment to excellence in customer service.

About Ethiopian Airlines Group:

  • Fleet: Ethiopian Airlines boasts a modern fleet comprising over 146 aircraft, with an average fleet age of just five years. Additionally, we have 32 ultramodern aircraft on order.
  • Global Connectivity: Upholding our motto, “Bringing Africa Together and Beyond,” Ethiopian Airlines has established extensive air connectivity networks. Our primary hub in Addis Ababa serves as the gateway to the world.
  • Destination Network: We proudly serve 133 international passenger and cargo destinations, including 63 cities within Africa. We offer daily and multiple flights with minimal layovers in Addis Ababa.
  • Intra-African Reach: As a veteran carrier, Ethiopian Airlines connects more destinations within the African continent than any other airline. We’ve not only met our 15-year strategic plan, Vision 2025, ahead of schedule but have also embarked on an even more ambitious strategic roadmap, Vision 2035, to fuel our continued growth.

Position: Customer Service Associate – French Speaking

Qualification Requirements:

Applicants must meet the following criteria:

  1. Completion of the Ethiopian University Entrance Exam Result and fluency in speaking the French language. OR
  2. A minimum of a College Diploma/10+3/Level III Certificate in the field of Social/Natural Science from a recognized TVET/College/University, along with fluency in speaking the French language.

Additional Requirements:

  • Age limit: 18 – 28 years old.
  • Willingness to undergo SOM (Service Oriented Mindset) training at Ethiopian Aviation University.

How to Apply:

Interested candidates should adhere to the following application process:

  1. Bring/attach all original and copies of supporting documents, including the 8th Grade/Ministry Card or Birth Certificate, and one passport-size photo during the registration process on the specified dates.

Registration Date & Place:

  • Date: September 04, 2023 – September 08, 2023
  • Location: Ethiopian Airlines Head Quarter, Ethiopian Airport Enterprise Building (Recruitment Office)

Note: Providing false information during the application process will result in subsequent termination from the employment process upon discovery of the fact.

Join Ethiopian Airlines Group and be part of a dynamic team committed to delivering exceptional service and connecting the world. Your fluency in French and dedication to customer service could be the key to your future with us!