June 21, 2024

Dashen Bank | Always One Step Ahead! The Bank also works in partnership with leading brands in the electronic payments industry. ATM / Card BankingDashen bank has various type

Position 1: Customer Service Manager I

Academic & Professional Qualification

  • Bachelor degree in a business related field e.g. accounting, management, economics, business administration

Experience

  • Minimum of Six (6) years banking experience

The Customer Service Manager will support the Branch Manager in coordinating all activities of Customer Service Officers (Maker/Checkers) and Senior Customer Service Officer (Cash/Accounts) within the Branch and ensure operational excellence to deliver exemplary services for high customer satisfaction levels, supporting the Bank’s growth.

Place of Work: -Branches under Negele Area,

                       -Branches under Bale Area,  

                       -Amaro kele Branch,

                       -Burji Soyama Branch,

                       -Deka Filtu Branch,

                       -Hoko Girja Branch,

Position 2: Senior Customer Service Officer – Cash I

Academic & Professional Qualification

  • Bachelor Degree in a business related field e.g. Marketing Management, Accounting, Management, Economics, Business Administration, Information Technology or any other equivalent fields

Experience

  • At least four (4) years of banking experience

The Senior Customer Service Officer Cash/ Accounts will provide front office customer service support at the branch. S/he will handle account management transactions, respond to customer enquiries, handle cash and non-cash transactions and all customer requests at the branch.

Place of Work: -Branches under Negele Area,

                       -Branches under Bale Area, 

                       -Deka Filtu Branch

Position 3: Branch Manager Grade I

Academic & Professional Qualification

  • Bachelor Degree in Human Resource Management, Business Administration, Management or related discipline from a reputable university.

Experience

  • At least five (5) years of relevant experience in a similar function/role

Place of Work: -Branches under Negele Area,

                       -Branches under Bale Area,  

                       -Burji Soyama Branch,

                       -Deka Filtu Branch,

                       -Hoko Girja Branch,

Deadline: Feb 15, 2023

How to Apply:

Interested and qualified applicants should apply through the Above Microsoft Application form links, And follow the below guidelines.

Applicants should fill all the details on the vacancy application form in each jobs and make sure you submit after completing all the questions.

Finally, please scan all relevant credentials (Uploading relevant credentials that verifies educational qualification, work experience licenses, certifications …. etc which are stated on the application form /CV). and upload to ethiojobs vacancy application website.

CV‘s shall not be more than 3 pages and saved in PDF format (mandatory).